SHIPPING POLICY
Domestic Shipping:
Shipping rates
We offer free shipping pan India.
Shipping details
The tracking details and carrier information associated with your order will be provided when your order ships.
Shipping time
Items that are in stock and shipping from our warehouse are typically processed within 1 to 3 business days and should reach you in 3 to 7 days.
Taxes & custom duties for Indian orders
Product Prices displayed are inclusive of all taxes and duties.
Important information
Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.
We are unable to redirect orders once items have been dispatched.
RETURN & EXCHANGE POLICY
Returns:
We currently do not accept returns. In an unlikely cases where the product received is not in its intended condition, is damaged or missing parts at the time of delivery. Any such item should be reported within 4 days of the receipt of the item. Please retain the original packaging of the product/s to ship them back to us safely and we will arrange for a replacement of the same article. We'll share a pickup label with you, which is to be printed and pasted on the original packaging before handing it out to the pickup executive.
Refunds (if applicable)
We offer returns on articles that cannot be replaced. Once the product is received and inspected for eligible returns, we will send you an email notifying you that a refund has been initiated. Your refund will be processed in your original method of payment within 3-5 working days from the receipt of the returned item.
Late or missing refunds(if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sagaonline2024@gmail.com